HRM-Part-V

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Human Resource Management (HRM)-Part-V
Types of Interviewing Questions:
·       Open Questions: Open questions are such questions which require longer answer. A WHAT, WHY, HOW…approach.
·       Closed Questions: Closed questions usually receive a very short, single word, factual answer generally in YES or NO.
·       Funnel Questions: This type of questions start with general questions and then more descriptions about relevant points in each answer are sought. This type of question starts with CLOSED and expanded by OPEN.
·       Probing Questions: As the name suggests, such questions aim at finding out some more details about something.
·       Leading Questions: Such type of questions try to lead the respondents to the way of thinking of the interviewer. Leading questions tend to be CLOSED.
·       Hypothetical Questions: A question based on certain proven or assumed facts and formulated to arrive at a generalized answer.

Errors in Interview/Performance Appraisal Method:
·       Halo Effect : This type of error occurred when the interviewer adjudges somebody on the basis of some marked characteristics or positive traits.
·       Similarity Error or Projection : When interviewer/appraiser tries to seek in the candidate such traits, characteristics, behavior, competency, valance etc as possessed by themselves such error occurs.
·       Stereotype Error : When interviewer/appraiser forms some mental image in regard to specific community, caste, region etc in beforehand, such error occurs.
·       Central Tendency Error : Tendency to give average rating to all in order to avoid involvement/commitment.
·       Leniency Error : Leniency error is a rater’s bias that occurs because of the rater rating an individual too positively. This type of error generally occurs during a performance appraisal or an interview. When too high rating is done this is called Positive Leniency Error…..and when lower rating is done this is called Negative Leniency Error.
·       Miscellaneous Biasness : No need to define………we all know this…..



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